Privacy Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More Information
Live Chat identification *67a853d61b637fd4fbb1e8d65c86e5ab* Handles the login sessions  
Google Analytics _ga Used to distinguish users. Google analytics cookie usage
Google Analytics _gid Used to distinguish users. Google analytics cookie usage
Google Analytics _gat_gtag_UA_###_gat_UA-### This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. Google analytics cookie usage
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after one or two years.

Accessing the Website

We do not guarantee that our Website, or any content on it, will always be available or that access to it will be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website (or any part, feature of or service under the Website) is removed or is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to access our Website (including, having access to an internet connection and an appropriate browser).

You are also responsible for ensuring that everyone who accesses our Website through your internet connection is aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

Prohibited Uses

You may use our Website only for lawful purposes. You may not use our Website:

  • In any way that breaches these Terms of Use or any applicable law or regulation.
  • In any way that is unlawful or fraudulent, or which has any unlawful or fraudulent purpose or effect.
  • To send, knowingly receive, upload, download, use or re-use any material for any commercial purpose or in a manner which does not comply with our content standards (as set out below).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar request (commonly known as ‘spam’).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.


Website and Forum - registering and contributions

Registering for an Account

The EuNet-INNOCHRON Forum is a private EuNet-INNOCHRON COST Action site to which you can submit details of health experiences for display, indexing and feedback from other registered users.

If you choose to register for an account with our Forum then if you select, or you are given, a user identification code, password or any other piece of information as part of our registration or security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time (and so remove your ability to post to the Forum) at our discretion, including, without limitation, in circumstances where, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password to a different one which will be known only to you.

Please read our Privacy Notice for more information regarding use of personal data relating to you.

You must only use the Website for lawful purposes and you must not infringe the rights of other users of this site or prevent their fruitful use .

If you are not a member of EuNet-INNOCHRON COST Action then unfortunately you are unable to register for an account within our Forum. 

Use of the Forum

The Forum is intended for the discussion of medical and health related topics. Whenever you use or visit our Forum you must comply with the following standards. These standards apply to each part of any contribution you make to the Website (including the Forum) and whether you do or do not comply with those standards will be determined by us in our sole discretion.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in Belgium (and in any country from which they are posted).
  • Be constructive and polite, not mean-spirited neither be  contributed with the intention of causing upset, trouble or ‘trolling’.
  • Provide proper references and source information for any health or medical information which is not from personal experience. Personal experience refers to a symptom, test or treatment that you  - have performed?.


Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Contain any sexually explicit material. Please note that we are aware that there are certain areas of the Forum where users may discuss issues or problems of a sexual nature (for example, erectile dysfunction issues) – we are aware that this is an area where people might find the relative anonymity of a forum a useful place to discuss issues they are concerned about and so it is not something that we want to prevent however please be aware that any images posted to the forums are publicly accessible and we strongly recommend that users think very carefully before posting anything of a personal nature to the site. 
  • Promote or incite any violence.
  • Promote or incite any discrimination (including, that which is based on race, sex, religion, nationality, disability, sexual orientation or age).
  • Infringe any copyright, database right or trade mark or any other proprietary rights of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person. In particular, you may not register more than one account or create any alternative accounts.
  • Give the impression that they come from us, if this is not the case.
  • Give the impression that they come from a healthcare professional, if that is not the case.
  • Encourage any act or activity that in our opinion could be harmful to the health or well-being of another user or which raises any clinical safety concerns.
  • Advocate, promote or assist any unlawful act (such as, for example, the use of any illegal drugs or substance, copyright infringement or computer misuse).
  • Be the same as, or substantially similar to, comments which you have made in other threads or areas of the forum (including, for the purposes of promoting a particular message or agenda), i.e. no “spamming” of any discussions.
  • Include any advertising or be made for any commercial purpose.

Please note that all contributions must be in English (so that we can effectively moderate the Forum).

When using the Website (including the Forum):

  • you may link to specific URLs (web site addresses) in your contributions where these provide relevant and appropriate background reading or information. However, you must not link to advertising or sites that might cause offence to other users of the Website. Please note that any post containing a URL may be subject to review and moderation;
  • you must not use it in a manner which (in our view) is intended to promote or advertise another website, product or service (including, by inviting other users to send messages directly to you). If you wish to advertise your product or service via the Website (or otherwise) then please contact us on the first instance using the contact details set out below; and
  • you must not use it for any purpose which is in violation (or which , or is likely to, cause us to be in violation) of any applicable laws or regulations.

You represent that any contribution you make to the Forum will comply with the standards set out above, and you will be liable to us and be responsible for any loss or damage we suffer as a result of your breach of this representation.

For your safety we advise that you never reveal any personal information about yourself or anyone else on the Forum (for example: personal telephone number, home address), and please do not include postal addresses of any kind. If you have a helpful address to share, please advise the site administrators.

The Forum is not pre-moderated. While the administrators and moderators of the Forum will attempt to promptly remove or edit any contributions which we consider to breach our terms of use, or to be otherwise inappropriate, it is not possible for us to review every message. We may close threads and/or delete posts or threads where we consider that they are unproductive, not constructive, contain inappropriate subject matter for the Forum or which are otherwise unhelpful. Therefore, you acknowledge that all posts made to the Forum express the views and opinions of the author. The views expressed by other users on our Website (including the Forum) do not (necessarily) represent our views or values. If you have any concerns regarding a post or comment on our forum then please use the ‘Report this’ button on the post to help bring it to our attention.

From time to time, topics may be discussed on the Forum on which there is potential for users to have very strongly held opinions that may seem controversial or which differ significantly from those of other users. You acknowledge that we may remove posts and/or close threads where we consider that they have gone ‘off-topic’, become unconstructive, are contentious as between users and/or are not within the spirit of the Forum: this may include contributions which are not in breach of these Terms of Use.

Suspension and termination of Forum access

We will determine, in our discretion, whether there has been a breach of our Terms of Use (or of our stated aims and goals) through your use of our Website. When a breach of these terms has (in our view) occurred, or where we otherwise deem it necessary, then we may take such action as we deem appropriate, which may include our taking any or all of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Website (including the Forum).
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Website (including the Forum).
  • Issuing a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are examples, and we may take such other actions as we may reasonably deem appropriate.

Contributions to our Website

Any contribution to this Website which you submit, including via the Forum (including any text, photographs, graphics, video or audio), will be considered non-confidential and non-proprietary. You retain all such ownership rights in your content as you may hold, but in submitting such content to the Website you grant us a perpetual, royalty-free, non-exclusive, right to store, modify (where reasonably necessary to allow publication), copy and publish the contribution on the Website.. If you wish to keep your content confidential or do not want to grant us these rights, then please do not submit your contribution to the Forum.

Furthermore, by submitting your contribution to the Website, you warrant that you have the right to make it available to us for all the purposes specified above; it is not defamatory; it does not infringe any law or third party rights; that it has not been copied from any third party and you will be required to reimburse us in respect of all legal fees, damages and other expenses that we may incur as a result of your breach of the above warranty.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their rights (including, without limitation, their intellectual property rights or right to privacy).

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you (or any other user of our Website).

We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards, or any term, set out in these Terms of Use.

Third Party Links and Resources in our Website

The Website may contain links to other websites and resources operated by third parties. These links are provided for reference and information purposes only. We do not control such websites or resources and are not responsible for their availability or content.

Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. We have no control over the contents of those sites or resources.


EuNet-INNOCHRON runs various events, seminars and conferences from time to time to update, educate and provoke discussion amongst its members. This privacy notice provides you with information about how EuNet-INNOCHRON uses your personal data when you register for and attend an Event run by EuNet-INNOCHRON.

How does this privacy notice relate to other privacy notices?

This privacy notice explains how we use your personal data in relation to your interest in, or attendance at, an Event run by EuNet-INNOCHRON. It supplements our Privacy Notice on our website, available here.

Registering for an Event

If you wish to attend one of our Events, please RSVP by responding to us using the contact details provided on the Event invite.

What personal data will be processed?

If you register with an Event and consent to share your information with us, EuNet-INNOCHRON will receive the following information:

  • your first and last name, email and image you’ve chosen to include.
  • the sessions you’ve added to your personalised schedule.
  • the points of interest (speakers, vendors, etc.) you’ve added to your to-do list.

If you register for an Event with EuNet-INNOCHRON directly, the information you provide us will include:

  • your title, name, and full postal, email address and or telephone number;
  • your job title and role;
  • access needs.

EuNet-INNOCHRON may photograph and film the Event which will be used to promote our services and to promote future events. EuNet-INNOCHRON will therefore process your image. You will be notified if we intend to photograph/film an Event, for example, in the invitation and on signs at the entrance to the Event. If you do not wish to be photographed or filmed at an Event, please contact us. Where possible, we will provide photo- and film-free zones for those who do not want their picture taken can sit.

Records of communications sent to you by EuNet-INNOCHRON or that we receive from you in relation to an Event you will attend/have attended.

What is the purpose of processing?

EuNet-INNOCHRON will process your personal data for the following purposes:

  • To reserve a place for you at the event(s) you requested to attend;
  • To provide you with information about the event(s) for which you have registered, such as event updates, and possible changes, cancellation or similar information;
  • For general administration and organisation of our events, for example to contact you with information about an event or conference that you’re exhibiting at, or attending as we need to use your details for planning and logistics, to invoice you, to provide you service in relation to the event, and general administration of your attendance at the event.
  • To fulfil and monitor our legal responsibilities, for example, under public safety legislation;
  • In accordance with your preferences, to communicate with you about other events, news, and services we provide;
  • To ask you for your feedback or review after an Event you have attended;
  • To assess the activity of our attendees at our Events.
  • To film and photograph the Event which will be used to promote our services and to promote future events on our website, social media channels and in marketing materials. You will be notified if we intend to photograph/film an Event, for example, in the invitation and on signs at the entrance to the Event.
  • To plan better future events and attendee experience.

What is the legal basis of the processing?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

To the extent that you may provide us with personal data about yourself that is sensitive, for example relating to any disability, allergies, or other dietary requirements that you have, we will process this information with your explicit consent, or if it is necessary:

  • For the establishment, exercise or defence of legal claims;
  • Very occasionally, when it is needed to protect your or another person’s vital interests and you are not capable of giving your consent (for example, in an emergency).

Who will your personal data be shared with?

Within EuNet-INNOCHRON, your personal data is shared only with those departments and staff who need access for the processing purposes set out above.

We may share some of the information with external organisations providing services for the Event you are attending, in particular we may share your information (including dietary requirements) with catering service if you are attending an Event where catering is offered. The information shared will only be used to provide the service required and will not be retained by these external organisations after the Event is concluded.

How long is your personal data kept?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory,  or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

If you consent to stay in touch with us, or subscribe to our newsletter, essential information to communicate with you will be kept until you withdraw your consent or unsubscribe to specific communication as explained in our Privacy Notice.